Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or want to suggest a casino we should look at? This page explains how to reach the Non Gamstop Casinos team and what kind of messages we can actually help with.
How to Reach Us
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally. We aim to reply within two working days, though this can stretch a little longer during busy periods.
A short line about what your message concerns helps us route it to the right person straight away — whether that's a query about a specific brand, a correction, or general feedback on the site.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assessed a particular operator, such as the casinos featured in our current rankings, ask us directly.
- Corrections — Bonus terms, licensing details and payment options at operators outside the standard UK framework can change quickly. If something on the site looks out of date, tell us and we will check it.
- Content suggestions — If there's a topic around gambling sites not on Gamstop, payment methods, or game selection that you think we've missed, we're open to hearing it.
- Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with gambling and wants advice on self-exclusion or support options, say so in your message. We'll point you towards resources, and we can also explain how self-exclusion tools work at operators outside the Gamstop scheme if that's useful to you.
What Happens Once You Get in Touch
Every message is read by a real person — we don't rely on automated replies to close out enquiries. If your question needs input from someone else on the team, we'll come back to you once we have a proper answer rather than a placeholder response.
We can't offer financial, legal or gambling addiction counselling ourselves, but we're happy to point you towards organisations that can, and we'll always answer honestly if we don't have the information you're after.
A Note on What We Cover
Non Gamstop Casinos is an independent comparison resource. We research and rank casino sites operating outside the Gamstop self-exclusion scheme, including how they handle payments, bonuses and games, and how their approach compares with UK Gambling Commission-licensed sites. Commercial relationships with operators do not decide how we rank them, and we're glad to explain our approach in more detail if you ask.
Thank you for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you. Remember that all gambling content on this site is intended for readers aged 18 and over.